About Customer Service Magazine (customerservice.ae)
Customer Service Magazine, published at customerservice.ae, is a regional publication focused on customer service and customer experience in the Gulf. It has been active since 2011.
Industry publications like this cover trends, best practices and case studies in how organisations serve their customers. Topics typically include contact centres, service training, customer feedback, digital service channels and employee engagement.
Customer experience has become a strategic focus across the GCC. Governments have launched service quality programmes with ratings for public service centres, and companies in banking, telecoms, retail and hospitality invest heavily in improving service.
Publications in this space often connect with events, awards and benchmarking studies, bringing together professionals responsible for customer experience in their organisations.
For professionals, such content offers ideas and examples from across the region. For companies, it provides a platform to share achievements.
Readers evaluating industry publications usually look at the relevance of content, the credibility of studies and rankings, and the range of companies featured.
Startups UAE lists Customer Service Magazine among the media and publishing businesses covering business in the UAE.
Industry publications like this cover trends, best practices and case studies in how organisations serve their customers. Topics typically include contact centres, service training, customer feedback, digital service channels and employee engagement.
Customer experience has become a strategic focus across the GCC. Governments have launched service quality programmes with ratings for public service centres, and companies in banking, telecoms, retail and hospitality invest heavily in improving service.
Publications in this space often connect with events, awards and benchmarking studies, bringing together professionals responsible for customer experience in their organisations.
For professionals, such content offers ideas and examples from across the region. For companies, it provides a platform to share achievements.
Readers evaluating industry publications usually look at the relevance of content, the credibility of studies and rankings, and the range of companies featured.
Startups UAE lists Customer Service Magazine among the media and publishing businesses covering business in the UAE.