About Dubai Outsource City
Dubai Outsource City is a business park developed by TECOM Group for outsourcing and back-office operations. It was launched in 2007, when companies were looking for locations to centralise services such as customer support and administration.
The zone was designed for businesses such as contact centres, shared service centres, IT outsourcing firms and business process outsourcing companies, which handle tasks like customer service, finance and HR for other organisations.
Large companies set up shared service centres to handle functions for their operations across the Middle East and beyond, taking advantage of Dubai's multilingual workforce and connectivity.
The park provides offices and infrastructure suited to large teams, with reliable connectivity and power.
Outsourcing has evolved with automation and AI, which are changing how back-office and customer service work is done.
TECOM has reorganised some of its districts over time as industry needs have changed.
Startups UAE lists Dubai Outsource City among Dubai's business parks.
The zone was designed for businesses such as contact centres, shared service centres, IT outsourcing firms and business process outsourcing companies, which handle tasks like customer service, finance and HR for other organisations.
Large companies set up shared service centres to handle functions for their operations across the Middle East and beyond, taking advantage of Dubai's multilingual workforce and connectivity.
The park provides offices and infrastructure suited to large teams, with reliable connectivity and power.
Outsourcing has evolved with automation and AI, which are changing how back-office and customer service work is done.
TECOM has reorganised some of its districts over time as industry needs have changed.
Startups UAE lists Dubai Outsource City among Dubai's business parks.