About Ethos Integrated Solutions
Ethos Integrated Solutions is a customer experience consultancy based at Ibn Battuta Gate Offices on Sheikh Zayed Road, Jebel Ali, Dubai.
The firm helps organisations become more customer-centric through consulting, measurement and training.
Measurement services typically include mystery shopping, customer surveys and service audits, which show how customers experience a brand at stores, call centres and online.
Consulting helps organisations design better customer journeys and service standards, while training equips staff with the skills to deliver them.
Customer experience has become a priority for government entities and businesses in the UAE, where service quality is closely monitored.
Ethos works with clients across the GCC, including retail, banking, hospitality and public sector organisations.
Regular reporting allows clients to track improvements in service quality over time.
Training programmes are designed around the specific findings from each client's measurement results.
Startups UAE lists Ethos Integrated Solutions among the UAE's customer experience consultancies.
The firm helps organisations become more customer-centric through consulting, measurement and training.
Measurement services typically include mystery shopping, customer surveys and service audits, which show how customers experience a brand at stores, call centres and online.
Consulting helps organisations design better customer journeys and service standards, while training equips staff with the skills to deliver them.
Customer experience has become a priority for government entities and businesses in the UAE, where service quality is closely monitored.
Ethos works with clients across the GCC, including retail, banking, hospitality and public sector organisations.
Regular reporting allows clients to track improvements in service quality over time.
Training programmes are designed around the specific findings from each client's measurement results.
Startups UAE lists Ethos Integrated Solutions among the UAE's customer experience consultancies.