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SleekFlow

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Omnichannel messaging and social commerce platform with operations in the UAE

About SleekFlow

SleekFlow is a software company founded in Hong Kong in 2019. It offers an omnichannel messaging and social commerce platform and has expanded to markets including the UAE.

The platform brings customer conversations from channels such as WhatsApp, Instagram, Facebook Messenger, live chat and others into one inbox, so sales and support teams can respond from a single place.

WhatsApp is central for businesses in the Gulf, where many customers prefer to message a company rather than call or email. SleekFlow uses the WhatsApp Business API to let businesses send notifications, run campaigns and manage conversations at scale.

Automation features, such as chatbots, auto-replies and workflows, help businesses handle common questions and route chats to the right team members.

Social commerce tools allow businesses to share products and payment links in chats, helping close sales within the conversation.

Businesses in retail, real estate, education and services in the UAE use messaging platforms to manage high volumes of customer enquiries.

SleekFlow is a Hong Kong-founded company rather than a UAE startup, and Startups UAE lists it among the messaging platforms used by UAE businesses.
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